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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ruth Tinkham

March 20, 2025

5  out of  5
rating by Ruth Tinkham
"Wonderful employees, thanks Liz!"
We responded:
"Thanks, Ruth! Liz is great!"
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Cara Alexander

February 18, 2025

5  out of  5
rating by Cara Alexander
"Great customer service, above and beyond! And a great savings on both my car insurance and homeowners policy!"
We responded:
"Thanks, Cara! We’re thankful you trust us with your auto insurance and home insurance!!"
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Dawn Wyman

January 22, 2025

5  out of  5
rating by Dawn Wyman
"Excellent customer service. I would highly recommend Adam and Liz. Liz was extremely helpful and went the extra mile. I was able to switch over saving over $1200."
We responded:
"Thank you for the review, Dawn! I’m glad we could help you save money on your auto and home insurance! Liz does a great job!"
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Shelli Do

December 19, 2024

5  out of  5
rating by Shelli Do
"It's very clean Liz is so friendly and Adam as well"
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Wesley Streitmatter

December 13, 2024

1  out of  5
rating by Wesley Streitmatter
"I filed two claims overall and statefarm decides to not renew my insurance policy because of "claim activity," otherwise known as the insurance company having to do its JOB. Then when I address my agent, this joke of an insurance agent can't even explain the nature of why my insurance has ended. Imagine being such a shill for State Farm Adam."
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Matthew Ciaccio

June 7, 2024

5  out of  5
rating by Matthew Ciaccio
"I have worked with this office for quite sometimes thank you guys for your excellent service and special thanks to Ondria for all her help…"
We responded:
"Ondria is great! Thank you for your business!"
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Andrea Hardy

June 6, 2024

5  out of  5
rating by Andrea Hardy
"Ondria is amazing and efficient to work with. Definitely highly recommended."
We responded:
"Thank you!"
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Tom Vachon

June 6, 2024

4  out of  5
rating by Tom Vachon
"Ondria has always been helpful, timely, and most of all engaging and fun to deal with! Not her fault but wish the rates could be a bit better."
We responded:
"I agree! Thank you!"
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Sheila W

June 6, 2024

5  out of  5
rating by Sheila W
"Adam is great to work with and the office staff are so helpful and nice !!"
We responded:
"Thank you!"
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Mitch

June 5, 2024

5  out of  5
rating by Mitch
"Recently had a claim and then had policy change shortly after. Both were resolved/completed quickly and seamlessly through a couple emails with Ondria B. Top notch customer service."
We responded:
"Thank you for trusting us with your auto and home insurance. We appreciate your business!"
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Gayle Howell

May 31, 2024

5  out of  5
rating by Gayle Howell
"Best service of any insurance agency I've dealt with,"
We responded:
"Thank you for trusting us with your auto insurance! We truly appreciate your business. "
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Kyle Horn

May 30, 2024

5  out of  5
rating by Kyle Horn
"Been with this group for a decade or so. Overall, really good people. Ondria really makes things simple/easy."
We responded:
"Thanks, Kyle!"
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James Berry

May 30, 2024

5  out of  5
rating by James Berry
"Adam and his team are always helpful and customer focused."
We responded:
"Thank you!"
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Suellyn Alstrom

May 24, 2024

5  out of  5
rating by Suellyn Alstrom
"I have been with Adam's agency for many years, and I have always worked with Ondria and she is absolutely awesome! She has always went above and beyond to help me with any of my insurance needs. Highly recommend her and this agency!"
We responded:
"Thank you for the kind words and allowing us to help with your auto and home insurance needs! We’re thankful for your business!"
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Amanda Delos Santos

May 22, 2024

5  out of  5
rating by Amanda Delos Santos
"We have several policies with Adam and he is great to work with! He finds us the best rates, always follows up and is friendly and knowledgeable. Would definitely recommend him and his team!"
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Howard Gorman

May 18, 2024

5  out of  5
rating by Howard Gorman
"Ondria at State Farm insurance is awesome 🤩 she’s always willing to take a minute and help with any questions or concerns that I have and makes my insurance needs are covered. She’s the best !!"
We responded:
"Thank you for the kind words! Ondria is such an asset to my office!"
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Gayle Howell

May 17, 2024

5  out of  5
rating by Gayle Howell
"We always get excellent service from Adam Osborn and staff. Phone calls are answered promptly, staff are caring and very helpful. When a return phone call is needed, it happens in a very short period of time, usually the same day."
We responded:
"Thank you!"
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Jeanne Whalen

May 17, 2024

4  out of  5
rating by Jeanne Whalen
"Ondria had a welcoming and a 'may I be of help?' presence as soon as I walked into Adam Osborn's State Farm agency office. She was able to address my questions and/or secure the answers to my questions. After I left the office, she followed up with additional information via email. Thank you, Ondria."
We responded:
"Thank you!"
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Letha Cagle

May 16, 2024

5  out of  5
rating by Letha Cagle
"Liz was very helpful! She took the time to understand what I needed and assisted me with getting the information. I recommend Adam Osborn's office for your insurance needs."
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Shawn Ward

May 3, 2024

5  out of  5
rating by Shawn Ward
"Ondria, has always gone above and beyond in helping us with our needs, I have old cars some are in the process of being restored and some are completely finished and she has always advised me with the best option for coverage and always kind and friendly when working with us."
We responded:
"Thanks, Shawn! We appreciate you trusting us with your auto insurance!"
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Lyn Bevill

April 30, 2024

5  out of  5
rating by Lyn Bevill
"Ondria is always friendly and responsive! It is a pleasure to work with her."
We responded:
"Thank you! She is awesome!"
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Deshawnda Causey

April 25, 2024

5  out of  5
rating by Deshawnda Causey
"Adam and Ondria has always been very helpful and prompt with anything I needed. I love their willingness and patience to answer any and all questions I have. I currently have home, auto, life, and business policies with them. A great insurance agent, I will continue to refer my family,friends, and clients to them."
We responded:
"Thank you so much for the review, Deshawnda! We value your business so much!"
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Linda Dodwell

April 24, 2024

5  out of  5
rating by Linda Dodwell
"Working with Ondrea is a great experience. She is always friendly, knowledgeable and happy to help you in any way. She makes making changes to your policy very easy."
We responded:
"Thanks, Linda! We really appreciate your business. "
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Kathy Burke

April 20, 2024

5  out of  5
rating by Kathy Burke
"This year we switched our home and auto insurance to Adam's agency. We have been very pleased with the rates and service. Liz made this transition so easy and is always available to answer all our questions. We highly recommend this agency."
We responded:
"Thanks, Kathy. Liz is awesome! So glad we could help you with your auto and home insurance. "
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Isaac Lamppa

April 17, 2024

5  out of  5
rating by Isaac Lamppa
"I switched insurance from a different state to Adam’s office and worked with staff member Liz to change my coverage. She’s a rockstar and I appreciated the prompt support and helpful information to make the right decisions for me."
We responded:
"Thanks Isaac! I’m glad we could help!"