Customer Relations Representative - State Farm Agent Team Member
Full Time in Peoria - IL
Responsive recruiter
Benefits
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCYI’ve been in business for 16 years, and our team of five works closely together to provide reliable service and build strong relationships with the people we serve. We believe in creating an environment where effort is recognized and growth is encouraged. Our team enjoys a stocked break room, a paid day off for birthdays, a 401k, dental and vision coverage, and reimbursement for licensing costs — all designed to support both personal and professional success.
We’re looking for a true go-getter someone positive, motivated, and eager to advance themselves individually while contributing to the team’s success. If you’re driven to grow and want to be part of a supportive agency that invests in your future, this is a place where you can build real momentum in your career.
ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Adam Osborn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
Compensation $40,000.00 - $50,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none